Saturday, 7 October 2017

Code of Ethics 6

I wonder do you know the 6th BNI Code of Ethics without looking it up? For those of you who aren’t too sure, this is it: Number 6 - I will display a positive and supportive attitude with BNI members. It’s pretty simple but I’m always amazed at how many members fall short of this, especially when you consider that just about everything in BNI is about helping its members give and receive more referrals. And I have a couple of recent examples that illustrate what I mean.


During a 1-2-1 with a member it became clear that they were a little upset because a fellow chapter member had unsubscribed from their eNewsletter. Now I’m not suggesting that you subscribe to every eNewsletter going, although as a marketer I do because you never know where you might pick up the next great idea, but in this case it is very different.

So, what does this member unsubscribing actually mean and say? Well for openers that you are not interested in the member concerned. But it goes much deeper than that, because by reading the newsletter this member would have learnt things that would help them refer in the future. It would also have been supportive of the member concerned and certainly not upset them. In turn this may have led to getting more referrals, whereas now the likelihood is that it will lead to fewer referrals. After all, would you give referrals to someone who didn’t care about you?

My second example is of a member who wanted to be involved in what their chapter was doing but was clearly told that it was nothing to do with them. They were attempting to be supportive to the chapter but it certainly wasn’t received with any positivity. Again what does this say? Is there a clique in place? Was it just a jobsworth devoid of any common sense? That the chapter isn’t inclusive? That the chapter has so much help they don’t need anymore? (somehow I doubt this option). But again, going deeper, what is the likely outcome of this event? Again, fewer referrals being passed between the members concerned.

As if you needed any more proof, only last week I didn’t pass a referral I could have done. Why? Because the member concerned has absolutely no interest in me and little for their chapter as a whole.
So, if you would like to give and receive more referrals spend a few moments and consider how positive and supportive you are to your fellow members.