I wonder do you know the 6th BNI Code of Ethics without
looking it up? For those of you who aren’t too sure, this is it: Number 6 - I
will display a positive and supportive attitude with BNI members. It’s pretty
simple but I’m always amazed at how many members fall short of this, especially
when you consider that just about everything in BNI is about helping its
members give and receive more referrals. And I have a couple of recent examples
that illustrate what I mean.
During a 1-2-1 with a member it became clear that they
were a little upset because a fellow chapter member had unsubscribed from their
eNewsletter. Now I’m not suggesting that you subscribe to every eNewsletter
going, although as a marketer I do because you never know where you might pick
up the next great idea, but in this case it is very different.
So, what does this member unsubscribing actually mean and
say? Well for openers that you are not interested in the member concerned. But
it goes much deeper than that, because by reading the newsletter this member
would have learnt things that would help them refer in the future. It would
also have been supportive of the member concerned and certainly not upset them.
In turn this may have led to getting more referrals, whereas now the likelihood
is that it will lead to fewer referrals. After all, would you give referrals to
someone who didn’t care about you?
My second example is of a member who wanted to be
involved in what their chapter was doing but was clearly told that it was
nothing to do with them. They were attempting to be supportive to the chapter
but it certainly wasn’t received with any positivity. Again what does this say?
Is there a clique in place? Was it just a jobsworth devoid of any common sense?
That the chapter isn’t inclusive? That the chapter has so much help they don’t
need anymore? (somehow I doubt this option). But again, going deeper, what is
the likely outcome of this event? Again, fewer referrals being passed between
the members concerned.
As if you needed any more proof, only last week I didn’t
pass a referral I could have done. Why? Because the member concerned has
absolutely no interest in me and little for their chapter as a whole.
So, if you would like to give and receive more referrals spend a few moments and consider how positive and supportive you are to your fellow members.
So, if you would like to give and receive more referrals spend a few moments and consider how positive and supportive you are to your fellow members.